General Terms and Conditions of Sale

Introduction

These General Terms and Conditions of Sale (GTCS) govern all transactions on the Atlasty website. By placing an order, the customer unreservedly accepts the conditions outlined below.

Purpose

This contract defines the rights and obligations of the parties within the scope of the sale of products offered by Atlasty through its online store.

Definitions

  • Distance Contract: a contract between Atlasty and a consumer within a remote selling system organized exclusively via the website.
  • Consumer: any individual acting for purposes outside of their professional activity.
  • Order Form: a document listing the products ordered by the consumer.
  • Order: the act of the consumer committing to purchase products from Atlasty.

Products

All products are sold while supplies last. Atlasty reserves the right to withdraw an item from the catalog without prior notice.

Placing an Order

Click on “Order” to add the product to the order form, which can be modified at any time. Confirm your order by clicking on “Pay”.

Prices

Prices are indicated in Moroccan dirhams (MAD), excluding taxes. VAT is calculated based on the applicable rate at the time of order.

Order Fulfillment

Orders are fulfilled within a maximum period of 7 days. In case of unavailability, the consumer will be informed and can choose between a refund or an exchange.

Delivery

Delivery is provided by DHL and FedEx and is free for all orders. Items are dispatched within 48 hours, subject to stock availability.

Payment Methods

Payments are secured through the Interbank Electronic Payment Center (CMI). The consumer guarantees that they have the necessary authorization to use the chosen payment method.

Data Confidentiality

The information collected is treated confidentially and is necessary for order processing.

Order Cancellation

For any order errors, please contact us within 24 hours to cancel.

Right of Withdrawal

The consumer has 7 days from receipt to exercise their right of withdrawal. Items must be returned in perfect condition and in their original packaging for a refund.

Warranty

All products sold are warranted against manufacturing defects for one year from the invoice date. The warranty excludes damage resulting from accidents, misuse, or negligence.

Proof of Transactions

Data recorded by CMI constitutes proof of transactions between Atlasty and the consumer.

Force Majeure

Atlasty is only responsible for fulfilling its obligations to the extent that no force majeure events interfere.